Pin Up actively implements AML/KYC measures to ensure the security and transparency of financial transactions. All users undergo verification to protect against fraud.

Money Laundering and the Fight Against It

Money laundering (ML) is the process of legitimizing funds obtained through criminal means as a result of illegal drug trafficking, terrorism, and other illicit activities. Criminals attempt to launder money by disguising the source and/or changing the form of the funds or moving them to a place where they are less likely to attract attention.

The fight against money laundering (AML) is a financial and legal term that describes the legal control measures that require financial institutions and other regulated organizations to prevent and detect ML-related activities and to report them.

An effective AML program requires a jurisdiction to:


Employees working in the remote gambling industry are required to report information that comes to them in the course of their activities:

This is collectively referred to as actual knowledge or reasonable suspicion. Authorities require us to demonstrate (and prove) that risk assessment was conducted and carried out before entering into business relationships with clients and that a comprehensive legal examination of client transactions corresponds to the level of associated risk.

The seller must be able to demonstrate that the extent of ongoing monitoring corresponds to the level of risk and that all records are kept by us with proper risk profile control. In this document, we have described additional measures for risk monitoring, as well as justified the need for clients to declare the source of funds in situations that present a high risk and may indicate money laundering.

Special Regulations

The seller must ensure compliance with the requirements for all aspects of our business and have a Curacao Gaming License, allowing them to operate in the international gambling market through service lines.

Crime, Violations, and AML Policy

The anti-money laundering (AML) policy includes a series of principles and practical approaches:

Risk Management

Our company employs risk assessment and management strategies to effectively counteract money laundering and terrorism financing:

We focus our efforts on the most significant aspects to ensure maximum protection. Our risk management policy is fully supported by management and staff and is regularly reviewed to comply with current conditions and requirements.

Suspicious Activity and Its Handling

Identifying and responding to suspicious activity is important for securing transactions. We apply measures for user verification, including:

  1. Checking documents that verify identity.
  2. Analysis of utility bills.
  3. Analysis of bank statements.
  4. Other methods of identity confirmation.

Special attention is given to players with unusual deposit patterns. We conduct thorough checks if we detect signs of suspicious activity.

Reports of Suspicious Activity

All employees are required to report any suspicions of activity related to money laundering or terrorism financing. Unauthorized disclosure of information or its concealment carries legal consequences. Reports of suspicious activity must be made confidentially.

Work Procedures

We closely monitor transactions and player activity to identify anomalies. Before approving fund withdrawals, we verify the deposit history to ensure its legality and compliance with the client’s usual behavior.

Withdrawal Procedure

Before carrying out a withdrawal operation, we ensure that the client’s actions correspond to their usual bets and transactions. Funds are returned via the same payment method that was used for the deposit.

Monitoring Process

We adhere to strict AML rules, actively monitor, and respond to any suspicions. The impermissibility of ignoring indicators of suspicious activity ensures compliance with legislative requirements and protects our business from potential threats.

Accounting and Control

In accordance with our obligations, we ensure the maintenance and support of an audit log to facilitate financial investigations. Our accounting system includes:

Thus, we ensure transparency and compliance of our actions with all requirements related to the prevention of financial crimes.

Violations and Consequences

We inform all employees about the legal consequences in the event of violating the following laws:

Our employees are aware of the seriousness of these violations and possible criminal consequences, emphasizing the importance of complying with legislation and internal company rules.

Compliance with Fraud Prevention and Data Protection Norms

The Seller’s policy strictly prohibits any fraudulent actions, and upon detection, the client’s account is subject to immediate blocking. Regarding data protection, we use the Payment IQ service for encrypting and storing all customer payment data, ensuring that employees do not have access to sensitive information. The company implements extensive security measures to protect customer information, including authentication systems, password policies, protection against malware, intrusion prevention measures, and effective network security management.

Internal Accounting and Reporting

We adhere to the principles of “Know Your Customer”, maintain meticulous internal accounting, and ensure that all operations comply with legislation. All data on transactions and client actions, as well as records of investigations and reports of suspicious activity, are stored for six years after the account’s activity ends or the investigation is completed.

Know Your Customer (KYC)

By accepting our Terms, you consent to all necessary checks to confirm your identity and contact information, which may be required by us or third parties, including regulatory bodies. During these checks, access to withdrawing funds from your account may be restricted.

False or incomplete information may lead to the immediate blocking of your account and exclusion from using our services. If your adult status cannot be confirmed, your account will be temporarily frozen. Minors who have conducted transactions will be prohibited from using the account, all operations will be canceled, and winnings confiscated.

Please immediately notify our support service of any changes in your personal data.

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